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The Power of Sequenced Steps: Unleashing Success through Methodical Processes

In today’s interconnected world, businesses often face challenges in managing processes across different regions. In this blog post, I will explore a real-life scenario involving a client with business units spread globally and the importance of sequential steps in their back-office operations. I will highlight the contrasting approaches taken by two regions, emphasising the significance… Read More »The Power of Sequenced Steps: Unleashing Success through Methodical Processes

Beyond Digital Automation: Unravelling the Why Behind Manual Processes

As a Business Process Consultant, a significant part of the role involves mapping out customer processes. Over time, I have noticed a recurring mistake made by junior BPCs—they often fail to challenge the existing process. 😒 It’s common for them to meticulously map the current manual process and then replicate it in the digital domain… Read More »Beyond Digital Automation: Unravelling the Why Behind Manual Processes

Unravelling the Risks: Why Are Some Companies Still Avoiding Purchase Orders

Yesterday, I had a meeting with a company that does not enforce the use of Purchase Orders (POs). I regularly encounter three main scenarios that shed light on this issue: The risks associated with the absence of Purchase Orders are evident, which include: – Lack of cost control. – Difficulty in predicting cash flow requirements.… Read More »Unravelling the Risks: Why Are Some Companies Still Avoiding Purchase Orders

The Power of Discovery: Tailored Demonstrations Without Assumptions

Discovery meetings are essential for pre-sales consultants to understand client needs and deliver tailored demonstrations. Avoiding assumptions is key to ensuring truly personalised demos. In this blog post, I highlight the significance of active listening and the drawbacks of assumptions during discovery meetings, emphasising the importance to tailored demonstrations. Never ASSUME it makes an ‘ASS’… Read More »The Power of Discovery: Tailored Demonstrations Without Assumptions

Cutting the Workshop Short: Ever Ended a Process Session Ahead of Schedule?

I recently came across a question posed by Chris Green on LinkedIn: Have you ever ended a process workshop early? Chris Green He mentioned three major obstacles that can bring a workshop to a halt: Personally, I’ve encountered situations involving the first and third hurdles, although I haven’t come across the second one often. However,… Read More »Cutting the Workshop Short: Ever Ended a Process Session Ahead of Schedule?