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Enhancing OpenAI API Efficiency: Leveraging System Messages and Temperature Settings for Improved JSON Output

Further to my post, ‘Sequel to AI-Powered Order Structuring: Advancing to JSON Transformation’, I have been enhancing our capabilities and learning more about the OpenAI API. Recently, I have started incorporating two additional settings in my API calls: Here’s an example: var requestBody = new{  model = “gpt-3.5-turbo”,  messages = new[]  {    new   … Read More »Enhancing OpenAI API Efficiency: Leveraging System Messages and Temperature Settings for Improved JSON Output

Enhancing Customer Experience: Streamlined Enquiry Handling

Additionally, it’s imperative to thread these captured emails together, enabling users to track the conversation and facilitating our ability to provide updates. I’ve gained some valuable insights into email headers and structure. The “Message ID,” a critical element found within email headers, plays a pivotal role in tracking and identifying emails. This unique string, generated… Read More »Enhancing Customer Experience: Streamlined Enquiry Handling

Sequel to AI-Powered Order Structuring: Advancing to JSON Transformation

Following my earlier post on leveraging generative AI to convert informal order instructions into structured JSON, I’ve been developing a proof of concept with our IDP tool, Abbyy FlexiCapture. I’ve transformed an order like this: “Can I order: Same red willington boots as last week, product code WEL1234, price was 15 pounds I think. A… Read More »Sequel to AI-Powered Order Structuring: Advancing to JSON Transformation

AI-Assisted Innovation: Streamlining Documentation of Low-Code Workflow Tools

I was recently tasked with documenting the functions and features required for a new low-code workflow tool. This tool is intended to complement our existing toolset and duplicate some of its functionalities. My objective was to arrange the functions and features in a grid-like layout, categorising them based on frequency of need, importance, and whether… Read More »AI-Assisted Innovation: Streamlining Documentation of Low-Code Workflow Tools

Revolutionising Order Processing: Harnessing AI to Convert Natural Language Emails into Structured Transactions

Our Head of Technology, Josh Powley, has being working on leveraging AI to convert unstructured data into structured data. He has recently made significant progress in addressing a challenge related to processing customer sales orders received as natural language emails. Typically, these orders pose difficulties for conventional intelligent document processing (IDP) tools, as comprehending and… Read More »Revolutionising Order Processing: Harnessing AI to Convert Natural Language Emails into Structured Transactions

Hyper-Automation: Empowering Creativity and Elevating Customer Experience

Robb Wilson, founder and CEO of Onereach.ai a leading conversational AI platform, shared an intriguing perspective during his recent appearance on the SS&C Blue Prism podcast, Transform NOW. Hyper-automation is the idea of automating as much as you can as fast as you can to raise the bar on employee experience, to raise the bar… Read More »Hyper-Automation: Empowering Creativity and Elevating Customer Experience