I don’t usually cross post from LinkedIn but I wanted to share this on my blog as well as LinkedIn. I recently came across a post from Andrew Visser talking about how he has been labelled ‘Process Doctor’ and it really struck a cord. I’m often asked what I do for a living by friends,… Read More »Telling it how it is: Becoming a ‘Process Doctor’…….
Yesterday I had the exciting opportunity to record six episodes of our latest podcast, soon to be released by Spectrum. As the host, I aim to engage an audience eager to delve deeper into our unique solutions and processes. While Steve, our Head of Digital, spearheads the successful podcast “Tomorrow’s Workplace Today” where he explores… Read More »The Automation Generation: A new Spectrum Podcast
Been without internet most of the afternoon so my usual blog post is replaced by this moan. It has been a pain in the rear although it could have been worse. A couple of meetings I couldn’t play an active role in but could just about hear, one rescheduled for tomorrow. I’ll reschedule today’s blog… Read More »When things go wrong: Virgin Media fail!
Discovery meetings are essential for pre-sales consultants to understand client needs and deliver tailored demonstrations. Avoiding assumptions is key to ensuring truly personalised demos. In this blog post, I highlight the significance of active listening and the drawbacks of assumptions during discovery meetings, emphasising the importance to tailored demonstrations. Never ASSUME it makes an ‘ASS’… Read More »The Power of Discovery: Tailored Demonstrations Without Assumptions
When it comes to giving demonstrations, I prioritise tailoring them specifically. However, if the audience consists of potential partners, referrers, or if the demo is part of a training session, I take a different approach – a “sweetshop” demo. A sweetshop demo skips the initial discovery phase and focuses on showcasing common use cases, notable… Read More »Tailored Demonstrations: The Power of Personalisation
There’s no denying the impact of generative AI on content creation. Different professionals have had varied reactions to generative AI. I recently took part in a debate on Reddit with individuals from both educational and legal backgrounds. Each person expressed strong views on whether ChatGPT is a benefit or a threat to their respective fields.… Read More »The Role of Generative AI in Content Creation: Enhancing Efficiency or Cheating?