I have previously discussed the significant return on investment (ROI) that can be achieved through RPA projects. These benefits often stem from time savings and the ability to redirect staff from manual data entry tasks to more value-added responsibilities that drive tangible business advantages.
Interestingly, I have noticed a growing trend of implementing RPA projects even when the ROI is not immediately apparent or seems weak. There are two key reasons for this:
🚀 Digital transformation projects often face challenges in helping users understand the role of RPA, identifying opportunities, and comprehending how it operates. In such cases, our clients opt to deploy RPA projects without focusing on ROI, treating them as proofs of concept (POCs) to get users onboard.
👍 Employee wellbeing is becoming an integral goal of digital transformation initiatives. Certain RPA processes may not require a direct ROI to align with this objective. The client prioritises making a significant impact rapidly (the very essence of transformation) and aims to eliminate ALL manual repetitive tasks for users.
It is also worth noting that as the scale of implementation increases, licensing costs become more cost-effective, and deployment time is reduced. Consequently, even these smaller use cases start to appear more appealing.