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Unveiling the Distinctions: Document Management vs. Information Management

I’ve been working on a LinkedIn post discussing the distinctions between document management and information management when I stumbled upon a helpful post by Ealla Copeland. She shared a quote that perfectly captures the essence of the topic. In document management, you typically file an invoice using metadata like: However, information management goes beyond that… Read More »Unveiling the Distinctions: Document Management vs. Information Management

Unveiling the Buzzword Bingo Phenomenon: Navigating the World of Tech Jargon

During a recent discovery call, I had an encounter with an individual who not only inundated the conversation with buzzwords but also mentioned the notorious game of buzzword bingo! I checked off the following buzzwords: • RPA (Robotic Process Automation) • Power Apps • Power Query • ‘Surface data’ • Logic App • AI (Artificial… Read More »Unveiling the Buzzword Bingo Phenomenon: Navigating the World of Tech Jargon

The Dynamic World of Pre-Sales: Embracing Variety, Challenges, and the Art of Balancing Multiple Projects

One aspect of working in pre-sales that I enjoy is the constant variation in tasks and the opportunity to engage with diverse clients. In my role, I find myself immersed in a wide range of activities, including: The ever-evolving nature of my responsibilities ensures that monotony remains at bay. However, it’s important to note that… Read More »The Dynamic World of Pre-Sales: Embracing Variety, Challenges, and the Art of Balancing Multiple Projects

The Power of Sequenced Steps: Unleashing Success through Methodical Processes

In today’s interconnected world, businesses often face challenges in managing processes across different regions. In this blog post, I will explore a real-life scenario involving a client with business units spread globally and the importance of sequential steps in their back-office operations. I will highlight the contrasting approaches taken by two regions, emphasising the significance… Read More »The Power of Sequenced Steps: Unleashing Success through Methodical Processes

The Power of Persistence: Mastering the Art of Finishing Tasks to Completion

I had an insightful moment today while folding laundry. As I worked my way through my son’s clothes, a thought occurred to me to wash his bed covering. I was tempted to abandon the folding midway through but thankfully, my logical side intervened. It reminded me of the importance of completing one task before moving… Read More »The Power of Persistence: Mastering the Art of Finishing Tasks to Completion

Beyond Digital Automation: Unravelling the Why Behind Manual Processes

As a Business Process Consultant, a significant part of the role involves mapping out customer processes. Over time, I have noticed a recurring mistake made by junior BPCs—they often fail to challenge the existing process. 😒 It’s common for them to meticulously map the current manual process and then replicate it in the digital domain… Read More »Beyond Digital Automation: Unravelling the Why Behind Manual Processes