Yesterday I had the exciting opportunity to record six episodes of our latest podcast, soon to be released by Spectrum. As the host, I aim to engage an audience eager to delve deeper into our unique solutions and processes. While Steve, our Head of Digital, spearheads the successful podcast “Tomorrow’s Workplace Today” where he explores… Read More »The Automation Generation: A new Spectrum Podcast
Been without internet most of the afternoon so my usual blog post is replaced by this moan. It has been a pain in the rear although it could have been worse. A couple of meetings I couldn’t play an active role in but could just about hear, one rescheduled for tomorrow. I’ll reschedule today’s blog… Read More »When things go wrong: Virgin Media fail!
Discovery meetings are essential for pre-sales consultants to understand client needs and deliver tailored demonstrations. Avoiding assumptions is key to ensuring truly personalised demos. In this blog post, I highlight the significance of active listening and the drawbacks of assumptions during discovery meetings, emphasising the importance to tailored demonstrations. Never ASSUME it makes an ‘ASS’… Read More »The Power of Discovery: Tailored Demonstrations Without Assumptions
When it comes to giving demonstrations, I prioritise tailoring them specifically. However, if the audience consists of potential partners, referrers, or if the demo is part of a training session, I take a different approach – a “sweetshop” demo. A sweetshop demo skips the initial discovery phase and focuses on showcasing common use cases, notable… Read More »Tailored Demonstrations: The Power of Personalisation
There’s no denying the impact of generative AI on content creation. Different professionals have had varied reactions to generative AI. I recently took part in a debate on Reddit with individuals from both educational and legal backgrounds. Each person expressed strong views on whether ChatGPT is a benefit or a threat to their respective fields.… Read More »The Role of Generative AI in Content Creation: Enhancing Efficiency or Cheating?
I stumbled upon John Harrison’s LinkedIn post advocating for simplifying corporate language, and it brought back memories of a recent meeting I attended. The purpose of the meeting was to discuss the final details of infrastructure requirements for an Accounts Payable project. I was expecting a small group of 2 or 3 people from the… Read More »Let’s Dump Corporate Jargon: Simplifying Communication
I recently came across a question posed by Chris Green on LinkedIn: Have you ever ended a process workshop early? Chris Green He mentioned three major obstacles that can bring a workshop to a halt: Personally, I’ve encountered situations involving the first and third hurdles, although I haven’t come across the second one often. However,… Read More »Cutting the Workshop Short: Ever Ended a Process Session Ahead of Schedule?
I was chatting to a prospective client during a discovery meeting recently talking about the benefits of implementing intelligent document processing to assist with accounts payable and they were coming up with some good benefits themselves. One of their top benefits – a better exit. This company has scaled quickly and the owner has kept… Read More »Preparing for Exit: Leveraging Automation for a Smooth Transition
In recent nights, I’ve found myself awake at unusual hours: 4:30 AM, 5:15 AM, and even as early as 2:00 AM. The culprit? Blog post ideas swirling relentlessly in my mind. 😂 Whenever a promising idea strikes, I’ve learned that I must document it immediately, or it risks slipping away forever. This entails grabbing my… Read More »Midnight Musings: When Blog Ideas Keep You Awake at Night
In a recent discovery call, I had the opportunity to speak with a furniture retail company struggling with the limitations of non-integrated systems and the burden of administrative tasks. The company relies on a popular cloud-based finance system, which unfortunately lacks integration with their warehouse management system. As a result, orders are generated in the… Read More »Disconnected Systems: Bridging the Gap for Seamless Integration