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Enhancing Understanding: How Social Media Transformed My Work-Life Conversations

One of the most unexpected benefits of cultivating a work-related social media presence has been the improvement of my friends and family’s understanding of my profession. Before this, my partner would have struggled to explain my job role. “Something IT” would likely have been her response when asked. Now, however, she directs people to my… Read More »Enhancing Understanding: How Social Media Transformed My Work-Life Conversations

Building Strong Business Cases: The Power of Effective Questioning in Sales

Recently, I’ve been giving serious thought to the process of building a business case. I’ve found myself following a diverse range of sales and pre-sales leaders on LinkedIn, keen to absorb their best practices and ideas. A frequent point of interest is the significance of structuring the sales process, and having effective, timely questions prepared.… Read More »Building Strong Business Cases: The Power of Effective Questioning in Sales

Maximising Productivity with Large Language Models: Content Enhancement and Coding Assistance

There’s been a substantial amount of discussion lately surrounding the capabilities of Large Language Models (LLMs), with debate swinging between praise and criticism. Navigating through this raft of information to identify the genuinely useful applications can be somewhat challenging. I’m certainly not championing the use of LLMs to create content with minimal input other than… Read More »Maximising Productivity with Large Language Models: Content Enhancement and Coding Assistance

Enhancing Discovery: Improving Questions, Outcomes, and Meetings

I’ve recently been following many pre-sales leaders on LinkedIn, which has sparked some thoughts about our discovery process, including the questions we ask and the desired outcomes. It’s a bit challenging because there isn’t a one-size-fits-all approach, and what happens before the discovery phase can impact our decisions within it. We need to carefully consider… Read More »Enhancing Discovery: Improving Questions, Outcomes, and Meetings

Revolutionising Document Processing: Exploring Template-less IDP, Operator-Based Training, and Line Item Matching

In my latest YouTube recording, released at the end of last week, I addressed three primary topics: IDP tools should have evolved beyond the use of templates to recognise correct information on a page, and should now be moving towards AI, Machine Learning, and Entity Recognition. A templated-only approach implies the following: An efficient template-less… Read More »Revolutionising Document Processing: Exploring Template-less IDP, Operator-Based Training, and Line Item Matching

Perfecting the Art of Delivery: Leveraging Feedback for Better Client Engagement

Small variations in explaining a concept can generate significant impact. After every demonstration, I typically consult the Automation Consultant for feedback. I’m interested in their thoughts on my delivery, the aspects they appreciated, and those they didn’t, along with their views on the potential development of the opportunity. Such feedback serves as an avenue for… Read More »Perfecting the Art of Delivery: Leveraging Feedback for Better Client Engagement