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Richard Fishburn

Achieving Work-Life Balance: Striking the Right Balance

Finding the right work-life balance is a crucial aspect of modern living. The debate between being constantly switched on and taking regular breaks continues. While downtime is essential, it’s worth considering the statistics presented by ‘Understanding ModernGov.’ Work-Time Statistics:According to ‘Understanding ModernGov,’ the average UK employee spends approximately 3,515 days working throughout their lifetime, excluding… Read More »Achieving Work-Life Balance: Striking the Right Balance

The Power of Discovery: Tailored Demonstrations Without Assumptions

Discovery meetings are essential for pre-sales consultants to understand client needs and deliver tailored demonstrations. Avoiding assumptions is key to ensuring truly personalised demos. In this blog post, I highlight the significance of active listening and the drawbacks of assumptions during discovery meetings, emphasising the importance to tailored demonstrations. Never ASSUME it makes an ‘ASS’… Read More »The Power of Discovery: Tailored Demonstrations Without Assumptions

Tailored Demonstrations: The Power of Personalisation

When it comes to giving demonstrations, I prioritise tailoring them specifically. However, if the audience consists of potential partners, referrers, or if the demo is part of a training session, I take a different approach – a “sweetshop” demo. A sweetshop demo skips the initial discovery phase and focuses on showcasing common use cases, notable… Read More »Tailored Demonstrations: The Power of Personalisation

The Role of Generative AI in Content Creation: Enhancing Efficiency or Cheating?

There’s no denying the impact of generative AI on content creation. Different professionals have had varied reactions to generative AI. I recently took part in a debate on Reddit with individuals from both educational and legal backgrounds. Each person expressed strong views on whether ChatGPT is a benefit or a threat to their respective fields.… Read More »The Role of Generative AI in Content Creation: Enhancing Efficiency or Cheating?

Cutting the Workshop Short: Ever Ended a Process Session Ahead of Schedule?

I recently came across a question posed by Chris Green on LinkedIn: Have you ever ended a process workshop early? Chris Green He mentioned three major obstacles that can bring a workshop to a halt: Personally, I’ve encountered situations involving the first and third hurdles, although I haven’t come across the second one often. However,… Read More »Cutting the Workshop Short: Ever Ended a Process Session Ahead of Schedule?

Preparing for Exit: Leveraging Automation for a Smooth Transition

I was chatting to a prospective client during a discovery meeting recently talking about the benefits of implementing intelligent document processing to assist with accounts payable and they were coming up with some good benefits themselves. One of their top benefits – a better exit. This company has scaled quickly and the owner has kept… Read More »Preparing for Exit: Leveraging Automation for a Smooth Transition

Disconnected Systems: Bridging the Gap for Seamless Integration

In a recent discovery call, I had the opportunity to speak with a furniture retail company struggling with the limitations of non-integrated systems and the burden of administrative tasks. The company relies on a popular cloud-based finance system, which unfortunately lacks integration with their warehouse management system. As a result, orders are generated in the… Read More »Disconnected Systems: Bridging the Gap for Seamless Integration