I don’t usually cross post from LinkedIn but I wanted to share this on my blog as well as LinkedIn. I recently came across a post from Andrew Visser talking about how he has been labelled ‘Process Doctor’ and it really struck a cord. I’m often asked what I do for a living by friends,… Read More »Telling it how it is: Becoming a ‘Process Doctor’…….
Yesterday I had the exciting opportunity to record six episodes of our latest podcast, soon to be released by Spectrum. As the host, I aim to engage an audience eager to delve deeper into our unique solutions and processes. While Steve, our Head of Digital, spearheads the successful podcast “Tomorrow’s Workplace Today” where he explores… Read More »The Automation Generation: A new Spectrum Podcast
Discovery meetings are essential for pre-sales consultants to understand client needs and deliver tailored demonstrations. Avoiding assumptions is key to ensuring truly personalised demos. In this blog post, I highlight the significance of active listening and the drawbacks of assumptions during discovery meetings, emphasising the importance to tailored demonstrations. Never ASSUME it makes an ‘ASS’… Read More »The Power of Discovery: Tailored Demonstrations Without Assumptions
When it comes to giving demonstrations, I prioritise tailoring them specifically. However, if the audience consists of potential partners, referrers, or if the demo is part of a training session, I take a different approach – a “sweetshop” demo. A sweetshop demo skips the initial discovery phase and focuses on showcasing common use cases, notable… Read More »Tailored Demonstrations: The Power of Personalisation
UPDATE 26/03/2026 – Posts will now not only be hand written but also NOT improved using AI even at the detriment of proper spelling and grammar! I agree with the backlash against AI generated slop and although I have never used AI to generate content I now want to remove its use entirely. Future posts… Read More »The Role of Generative AI in Content Creation: Enhancing Efficiency or Cheating?
I stumbled upon John Harrison’s LinkedIn post advocating for simplifying corporate language, and it brought back memories of a recent meeting I attended. The purpose of the meeting was to discuss the final details of infrastructure requirements for an Accounts Payable project. I was expecting a small group of 2 or 3 people from the… Read More »Let’s Dump Corporate Jargon: Simplifying Communication