ABBYY asked me to contribute to its blog. I covered how process reengineering, GenAI and document AI work together to improve customer enquiry management. https://www.abbyy.com/blog/process-first-automation-document-ai-genai https://www.linkedin.com/feed/update/urn:li:activity:7387210090082136064
Sometimes it is nice to work on something simple yet effective. One of our existing customers needed a picking app but was not ready to invest in a warehouse management system. They also wanted to keep paper picking lists at the start of the workflow. Since they already used our business process management tool, they… Read More »Is Simple Enough: A Quick Picking App with Barcodes
During my recent seminars at financeSHOWCASE, I’ve been asking the audience a simple yes-or-no question: “Would you trust AI to adjust a payment run if it found better terms or early settlement discounts on an invoice?” I’ve been tracking the responses in a Google Sheet, and the results have been interesting. My aim in asking… Read More »How Much Autonomy Should AI Have in Finance: Balancing Invoice Terms, Document AI and Cashflow
With all the hype around generative AI, it can sometimes be difficult to separate genuine value from noise. On LinkedIn I often see frustration expressed in comments like “GenAI can’t do maths”, “GenAI doesn’t understand this anatomy image”, or “GenAI is just a prediction engine”. These criticisms are not without merit, but they also miss… Read More »Process AI meets Document AI : New Abbyy Marketplace Asset
I recently had the pleasure of attending the ABBYY AI Summit in London, where I was fortunate to listen to and chat with a wide range of AI experts. Naturally, the focus was on Document AI and Process Intelligence AI, with one of the key topics being the role of AI within Intelligent Document Processing… Read More »Document AI Meets GenAI: Transforming Customer Enquiry Management
I’ve recently been working to improve my understanding of how Intelligent Document Processing (IDP) leverages different types of AI to extract data from documents. We’ve been using ABBYY FlexiCapture for many years and are now transitioning our solutions to ABBYY Vantage. With all the recent discussion around AI in IDP tools, I thought it best… Read More »AI in Intelligent Document Processing: How Transformers and Deep Learning Power ABBYY’s IDP Tools